Introduction
By accessing or using the Port Melbourne Physiotherapist website or services, you agree to be bound by these terms and conditions and to comply with all applicable laws and regulations. If you do not accept these terms, please do not use our services or website.
Consent to Treatment
- By booking or attending an appointment, you provide consent for our physiotherapists to conduct assessments and deliver treatment in line with their professional training and standards.
- You may withdraw consent or refuse treatment at any time.
- You have the right to seek a second opinion or choose your preferred physiotherapist.
- Physiotherapy involves physical treatment and there are risks which will be discussed; if you feel any discomfort, inform your practitioner promptly.
Privacy and Confidentiality
- We are committed to managing your data in accordance with our Privacy Policy and the Australian Privacy Principles.
- Your information may be shared with other healthcare professionals involved in your care as necessary and as permitted by law.
Payment
- Payment is required at the time of service unless prior arrangements have been made.
- Health fund rebates may only be claimed after the service is delivered.
- If you require financial assistance, please discuss this with us so we can consider individual arrangements.
Cancellations and Late Arrivals
- Please notify us if you need to cancel or reschedule at least 24 hours in advance.
- Missed appointments or late cancellations may incur a fee.
Limitation of Liability
- We strive to deliver high-quality, evidence-based care, but the Practice Director and employees are not liable for injury, loss, or damage except where caused by negligence on our part.
Website Usage
- The content on this website is for general information only. We do not guarantee it is always up to date or accurate.
- Unauthorized use or misuse of content is prohibited.
Changes to Terms
- We may update these terms from time to time. Continued use of our website or services constitutes acceptance of any changes.
Governing Law
- These terms are governed by the laws of Victoria, Australia.